This is actually the vacuum i wanted. I’d an identical one, a Kenmore, a long time ago but was disappointed using the Kenmores when I was searching for any new vacuum lately. After turning it onto check it out, after which re-reading through the manual about carpet levels, etc., it wouldn’t start the 2nd time. Customer Support arranged, with a painless, on-line chat, to select a different one for me personally, start it, and make certain it might still start, collect the first from my porch, and provide the brand new one all at one time, and before Christmas, regardless of the glitches using the overloaded delivery companies. The initial shipping was free, and because of the faulty vacuum, so was the pick-up and receiving the proper one. It moves easily, has readily available tools aboard, is super proficient at bare flooring plus some rugs which i have, and my old Kenmore bags and tools fit it! Really pleased with this appliance.
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