Hoover needs to return to enter board with this particular model! We reside in a small apt with a few rugs, laminate flooring, and occasional pile carpet. We bought this Hoover, tried on the extender for any couple of hrs and also the beater brush stopped labored. Obviously we browse the troubleshooting portion of the instruction book, then known as Amazon . com customer support after which Hoover. A minimum of at Hoover a genuine person spoke to all of us and helpfully told us to send it back for any alternative. (I certainly give Hoover good points for customer support, thinking about that frequently whenever you try to speak to so-known as customer support individuals with others it’s beyond frustrating, even when you ultimately get to speak to a person.)
Of course, seller customer support was great, sent us a label for any free pick-up and stated they’d ship a different one. You know what! Similar to the first vacuum, that one labored well for any couple of hrs after which stopped. Obviously we attempted turning them back and allowing it to relaxation, and anxiously waited till the following day, also it still did not work. seller was fine again so we came back Hoover #2 and also got reimbursement. Obviously, we will not repeat the process. I believe this can be a really defective machine and really should be used from the market. According to Consumer Report reviews we wound up investing two times just as much and purchasing A Kenmore Bag-less Canister 22614 (from Sears). Anyway, thanks, seller, for excellent hassle-free customer support.
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